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CMA Master Class 1.0 and 2.0 is a "How To" for going from Mediocre to Great!!!

Updated: Jul 5, 2022

June 29, 2021 by Gail P. Birks

When I think about the early days of CMA, I remember how it was a time of Trials and Lots of Errors. Fast forward 31 years and numerous lessons learned, I am excited to share that we are now offering two tracks of Practitioner's Master Class for Sustainable Success.

Both Excursions are designed to give you the confidence and toolbox that will support your internal and/or contracted initiatives. The tools are transferrable and are adaptable in any size or type of organization.

If you are an independent practitioner, key to your success is understanding your "style of leading" people and initiatives. The diagram below is a sampling of the process that we use to tailor your implementation strategies. We find that knowing your style of how you process people encounters and other situations will raise your success levels and ultimately the sustainability of your engagements. Identify your dominant character style below. On a Special Note, we have all of them comprising our character.

Advancers - The Spokesperson, a Communicator

Facilitators - The one who identifies alternatives and sees solutions to reality

Creators - The Innovators in building creative strategies

Refiners - The Analyzers/Compliance. We refer to analyzers as the "keepers of the data"

Executor - The Implementer. Doesn't worry too much about details

Whether you are experiencing the program in 1.0 or 2.0, this is your starting point. In 2.0 we also look at the group culture, because synergy is essential to your overall success as a collective.

For those of you who are interested in Talent Transformation, we really take you into the backroom of training and development. Specifically, how to prepare the coveted Facilitator's Manual. Here is a sample of the grids that we use.

If you are curious about the Journey that is called the Master Class 1.0 and 2.0 here is a summary. Both Tracks have a distinct toolbox with reusable tools for you.

If you need to create Performance Excellence divisions in your company with professionals who are dedicated to transformation and sustainable, we nurture teams in the tools as well as coach them in their PDSA Kaizens. The Curriculum Content is below and can also be customized to your focus. We utilize the A3 and/or 8D models for the Consulting Track but also have the other tracks available .

If you would like more information, contact Gail Birks at 954-476-3525 or Visit us at

Let's Talk Out Loud Real Soon!!!

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